This Privacy Policy explains how defriction ("we", "us") collects, uses, and safeguards your information when you visit defriction.org or use our automation services.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, company, and any details shared when you book a call or contact us. We may also collect limited technical data (browser type, pages visited) through privacy-friendly analytics.
2. How We Use Your Information
- To respond to your inquiries and schedule calls.
- To design, build, and deliver the automation services you request.
- To improve our website and communicate relevant updates.
3. Data Sharing
We do not sell your personal data. We only share information with trusted third-party tools necessary to operate our services (for example, scheduling and hosting providers), and only to the extent required to deliver our work.
4. Data Security
We use industry-standard encryption for data in transit. Where possible, we build on self-hosted infrastructure, meaning your operational data stays on your own servers or cloud, not ours.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
6. Cookies
We use only essential cookies and privacy-respecting analytics. We do not use advertising or cross-site tracking cookies.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
8. Contact
Questions about this policy? Email us at defriction@defriction.org.